Thursday, May 03, 2007

Hilton's new GM likes to watch travelers degenerate into terrifying savagery, and also the TV show 'Lost'

San Francisco's downtown Hilton, a 1,900-room hotel that has become ominously self aware, has had three general managers since November, and the latest is named Michael Dunne and everyone is nervously hoping he survives.

The monster hotel is the largest on the West Coast and it dispatches its "managers" for sport. A tough German named Holger Gantz kept the giant hotel in check for 17 years before retiring. His successor, John Mazzoni, lasted about three and a half years, a rough feat of endurance sufficiently impressive that his superiors gave him a job at corporate negotiating with the unions.

Karima Zaki came in to replace Mazzoni, but left after nine months to return to Southern California and open a new manager-feasting giant Hilton in San Diego.

Mazzoni replaced Zaki and lasted less than two months before accepting a promotion to a corporate job.

Now comes Dunne. Let's figure his tenure based on trends:
  • Gantz: 17 years
  • Mazzoni: 3.5 years
  • Zaki: 9 months
  • Mazzoni again: 2 months
  • Dunne: Three weeks (projected)
Dunne comes from the San Jose Doubletree but was hotel manager for the downtown Hilton for three years.

I was invited to meet Dunne at a special screening, in a special Hilton "home theater" room, of the network television series Lost, in which stranded tourists fight mysterious forces and disappear only to sometimes reappear on their beastly island, which apparently has a voracious appetite for human panic.

And get this: I COULD NOT FIND THIS SPECIAL SCREENING WHEN I WENT TO THE HILTON, AND NEVER HEARD FROM DUNNE AGAIN TO THIS DAY!! HE IS STILL IN THAT HOTEL SOMEWHERE!

Business Times: S.F.'s downtown Hilton gets its third GM since November (free link)

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